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FACTS Computer Software House LLC was founded in 2002 in Dubai United Arab Emirates. It has grown to become a world-leading provider of ERP HR & Payroll Integrated Business Management Softwares Warehouse Management Software ecommerce Software Solutions and many more customized software solutions which has a remarkable local presence in Dubai and the Middle-east region. FACTS Computer Software House LLC is a Software solution centre focused to provide complete & integrated customized business solutions with a strong customer base in UAE with all the facilities including the software development team based in Dubai itself thereby providing 100% customer support and services.In the software industrythough there are many factors which contribute to the failure of a software projectone of the main reasons is the poor after sales service and support provided by the software suppliers.This is mainly because most of them are software re sellers rather than developers and though they claim the software can be customizedit is often limited to minor alterations.